This privacy policy will explain how our organization, Roadmap, (PlanRoadmap, Inc.) uses the personal data we collect from you when you use our website.
Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
Our Company collects the following data:
Personal identification information:
Name
Email Address
Google Profile Picture
Phone number (opt in)
We also collect:
Language Preference
Orders processed/codes redeemed
Analytical data so we can understand how you use our website. This includes certain interface interactions such as when you use different buttons. We also track these actions alongside your IP and location, but all analytical data is anonymous. We do not take any information from your conversations or user profile analysis. If this tracking bothers you, you may install an adblocker extension and it will block all anonymous tracking. We plan to build in optional tracking as soon as possible.
You directly provide Roadmap with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services.
Voluntarily register to recieve SMS reminders for our reminder functionality
Create a new account or sign in with Google
Voluntarily complete a customer survey or provide feedback through our form or via email.
Voluntarily subscribe to our mailing list, or complete any of our Google Forms
Use or view our website via your browser's cookies.
Through software called Amplitude, which allows us to track unique users. This is the software we use to anonymously track analytical data. Amplitude is a trusted software company and provides analytics for hundreds of thousands of websites. You may block this tracking with an adblocker. You can read their privacy policy here: https://amplitude.com/privacy
Our Company collects your data so that we can:
Process your order and manage your account.
Email you with special offers on other products and services we think you might like.
Text you the reminders you set for yourself
Email you with updates on our products
Personalize your in-app experiences, such as addressing you by name or tagging feedback sent through the feedback box
Analyze user behavior to assess our performance as an app, and subsequently improve our app based on engagement with certain features, such as suggestion button usage. We want to ensure our features are useful and intuitive.
Although we do not collect the data in your conversations, the conversation and subsequent analysis is shared with Azure OpenAI’s Large Language Model. When you use our services that rely on Azure OpenAI's technology, we send the necessary data to Azure OpenAI's servers to process your request. We do not store this data, and we do not share it with any other third party. As per the Azure OpenAI Privacy policy:
"Your prompts (inputs) and completions (outputs), your embeddings, and your training data:
are NOT available to other customers.
are NOT available to OpenAI.
are NOT used to improve OpenAI models.
are NOT used to improve any Microsoft or 3rd party products or services.
are NOT used for automatically improving Azure OpenAI models for use in your resource
Your fine-tuned Azure OpenAI models are available exclusively for your use.
The Azure OpenAI Service is fully controlled by Microsoft; Microsoft hosts the OpenAI models in Microsoft's Azure environment and the Service does NOT interact with any services operated by OpenAI (e.g. ChatGPT, or the OpenAI API).”
Azure OpenAI's privacy policy can be found at: https://learn.microsoft.com/en-us/legal/cognitive-services/openai/data-privacy
When Roadmap processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. If you purchase our tool through our website, Stripe will process and handle the payment process alongside your sensitive credit card information. Their privacy policy can be found here: https://stripe.com/privacy
Roadmap securely stores your data through Firebase’s databases. This information includes: Name, Email Address, Google Profile Picture, Language Preference, and Orders processed/codes redeemed. This information can only be accessed by Roadmap employees when needed, and is properly secured by Firebase rules, which prohibit everyone except for Roadmap employees to access user data other than their own. Firebase’s privacy policy can be found here: https://firebase.google.com/support/privacy
All information used in creation of our chats, conversations, and user profile is stored entirely on your own device. We do not have access to this information, nor do any third parties aside from Azure OpenAI (see: How will we use your data?). If you wish to delete this information at any time, you may click the ‘reset data’ button in the User Profile page.
Our analytics data is stored in Amplitude's database, which is properly secured (see: How do we collect your data?).
Our Company will keep your data in our Firebase databases until you request its deletion, which you can do so at any time simply by emailing us at contact@planroadmap.com and requesting we do so.
If you voluntarily sign up for our mailing list, we may send you marketing material. At this time, Roadmap primarily sends product updates and discounts. If you have agreed
to receive emails from us, you may always opt out at a later date in the footer from any email we send.
Roadmap would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:
Our email:contact@planroadmap.com
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may
collect information from you automatically through cookies or similar technology. Amplitude uses cookies to help its anonymous tracking.
For further information, visit allaboutcookies.org.
At this time, Roadmap uses cookies in understanding how you use our website (see: Cookies)
There are a number of different types of cookies, however, our website uses:
Functionality: Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party (our cookies) and third-party (Amplitude) cookies are used.
You can set your browser not to accept cookies, and allaboutcookies.org tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. You can block any tracking cookies with an adblocker.
Roadmap’s website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. We have provided the most important privacy policies of the third parties we collaborate with to build our software.
Roadmap keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on April 4th, 2024.
If you have any questions about Roadmap's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.